Executive Order 25-03 is about more than improving paperwork—it's about holding state agencies accountable to the people they serve. Governor Ferguson has made it clear: if you're applying for a permit, license, or certification, you deserve timely, transparent service. And if an agency can't deliver within a reasonable timeframe, you may be eligible to get your application fee refunded.
Application counts, processing times for all vs complete applications, and post-approval steps like inspections.
Each program sets efficient, public processing deadlines so applicants know what to expect.
If a complete application exceeds the posted deadline, the agency refunds the application fee where allowed by law.
Whether you're applying for a license, renewing a certification, or navigating state requirements, Executive Order 25-03 ensures that agencies are held to a higher standard. It’s about building a government that works as hard as you do—and respects your time, your money, and your effort.
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